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Want to cancel AppleCare and get your money back? You can do it in the App Store or by contacting Apple Support. The refund amount is based on your plan and how long it has been active.
Hi, I’m Devansh. I learned about AppleCare when I bought my MacBook Air in 2019. In this article, I’ll show you how to cancel your AppleCare plan and get a refund, whether it’s a monthly plan or if you’ve paid upfront. After that, I’ll answer some common questions.
Keep reading if you feel like AppleCare doesn’t make financial sense anymore and want to get rid of it!
How to cancel AppleCare?
You need to log into the Apple ID that you bought AppleCare with and open the App Store. Click on your account name, and go to Account Settings. Go to the subscriptions list, click on ‘Manage,’ find AppleCare and click on it. Click on ‘Edit,’ and cancel the subscription.
Steps to Cancel and Get Refund for AppleCare
Most Apple products have a one-year limited warranty and 90 days of technical service. Beyond that, you need to get AppleCare+ or an AppleCare Protection Plan to extend your coverage period. Let’s go through the steps to cancel and get a refund for both.
Monthly or Annual Payment
Have you ever canceled an Apple subscription before? If yes, you’ll find your way around canceling AppleCare too. Here are the steps to do it.
Step 1: Make sure you’ve logged in to the Apple ID which you bought AppleCare from, and open the App Store.
Step 2: Click on your account name at the bottom of the sidebar and click on ‘Account Settings.’
Step 3: From here, scroll down to the Subscriptions list and click on ‘Manage.’
Step 4: Locate AppleCare in the list, click on ‘Edit,’ and then ‘Cancel Subscription.’
In addition, if you pay for AppleCare through your carrier, you should also contact them. Now, you can enjoy AppleCare protection until the next billing date, and you won’t have to pay for it from that point onwards.
Upfront Payment
If you’ve paid for AppleCare upfront, you’ll need to get in touch with Apple to cancel it and get your refund. Before you do that, have the following items with you:
- The AppleCare agreement number (sign in to MySupport)
- The serial number of your MacBook Pro (open ‘About this Mac’)
- Your sales receipt
Have these with you? Now, follow these steps.
Step 1: Visit this Support page, click ‘Hardware Coverage’ under Apps and Services, and then ‘Other Hardware Coverage Topics.’
Step 2: Once on his page, click ‘Cancel or request a refund for an AppleCare plan.’
Step 3: On the next page, click ‘Continue’ under ‘See your support options’. You will need to sign in, and then you will be shown available options.
Step 4: Once connected to an Apple support person, let them know that you wish to cancel your AppleCare plan.
The refund guidelines related to this method are a bit tough to wrap your head around. It largely boils down to how many days have passed since the purchase and if you have made any claims or not.
Have you canceled within 30 days of purchase? You might get a full refund if you have not made any claims up to this point. But if you have made any claims, the service cost will be deducted.
Have you canceled after 30 days of purchase? You will be refunded a pro-rata sum based on the percentage of unexpired AppleCare plan coverage left—minus the service cost related to any claims, of course.
Keep in mind, these terms can vary based on your country or region. Be sure to visit this Support page, specify your location, and view further details.
FAQs
Here are some common questions related to AppleCare.
Are There Any Alternatives to AppleCare?
You can check out warranty plans offered by the store you bought your Apple device from. In addition, you might want to check your home insurance policy or get in touch with any local insurance companies with policies for computers, tablets, etc.
How to Check Time Left on AppleCare Plan?
Visit this page, input your device serial number (can be found in ‘About this Mac’ in Menu Bar), enter the Captcha code, and click ‘Continue.’ Here, you’ll find details regarding your device warranty status. You can also find this info in the ‘Support’ tab of ‘About this Mac’ in the Menu Bar.
What if You’re Selling your MacBook Pro While AppleCare is Active?
If this is the case, there’s no need to cancel AppleCare. You can instead transfer it to the new owner, so the remaining coverage goes along with it. You’ll find all the steps and details on how to transfer AppleCare here.
Conclusion
Apple’s pitch for AppleCare is that since they’ve developed both the hardware and the software, they have the best idea of what’s under the hood. Thus, they can provide the best one-stop-shop for technical support, with most issues being taken care of ‘in a single call.’
And that’s all well and good, but sometimes it just doesn’t make financial sense based on your own habits, tech expertise level, and use case. I hope this article helped you successfully cancel AppleCare and get a refund.
What’s your primary motivation for canceling AppleCare? Please let me know in the comments!
About Devansh Kamdar